Cireva Privacy Policy

Last updated: 2026-06-10

Controller: Changsha Feiping Trading Co.,Ltd.

Contact: order@feipingtrade.com

International Transfers

We may host personal data outside your country and use safeguards such as standard contractual clauses where appropriate. This addresses cross-border hosting for service delivery, not payment rails, which are outside this app’s described scope.

Policy Updates

We may revise this Privacy Policy and will reflect material changes by updating the effective information and, where appropriate, providing additional notice in-app (for example through notice flows tied to the Terms or Privacy Notice).

Contact

For general privacy questions, email order@feipingtrade.com; for the Data Protection Officer (DPO), write to order@feipingtrade.com and address Data Protection Officer, Changsha Feiping Trading Co.,Ltd..

> Summary. This notice prioritizes clarity for Google Play reviewers and Android users; technical labels mirror Data safety where quoted.

Data Retention Practices

This privacy policy describes our data retention practices. Our retention model is category-based and purpose-based, rather than indefinite storage:

Across categories, we apply deletion/de-identification once retention purposes end, except where legal hold or statutory duties require extended preservation. You may request deletion by emailing order@feipingtrade.com; we aim to respond within 15 business days where feasible.

Developer Identity and Contact

Scope of This Policy

Google Play / Android only. This notice covers the Android build of Cireva offered on Google Play. AI-assisted chat, character conversations, and optional voice interaction features. We do not claim separate distribution here for App Store or iPhone products.

Age. The service is for adults 18 years of age or older. We rely on a first-use age declaration you confirm in-app and do not operate an age-gate workflow or technical age-verification process beyond that declaration.

Accounts. There is no user registration and no login. Use depends on accepting the in-app Privacy Notice, Terms of Use, and related confirmation screens.

Payments. The described scope does not include in-app purchases, subscriptions, or paid digital goods.

Runtime prompts for Android permissions, labels, and trigger screens must align with your finalized build documentation and Google Play Data safety; if a permission is absent in a release, it is not used there.

Our Google Play Data safety entries include categories such as Live video and audio session content processed through the service for calls, Chat messages and user-shared photos and videos (including emoji-related message content), Usage events and diagnostics, and Safety reports and block or report records you submit; those phrases are carried forward intentionally for consistency with store disclosures.

Categories of Information

The categories of personal data we collect through the app are described below.

This section describes information we collect and data we collect through Cireva, aligned with Google Play Data safety declarations:

  1. Live video and audio session content processed through the service for calls — processed so we can Provide HD video calls, routing, and synchronized messaging features. This is Required when you use live video or voice calling.
  2. Chat messages and user-shared photos and videos (including emoji-related message content) — processed to Operate instant messaging, media sharing, and community safety workflows. This is Required when you send messages or share media in chat.
  3. Usage events and diagnostics — processed to Measure performance, troubleshoot issues, and improve product quality. This is Required because baseline operational telemetry supports stability work.
  4. Safety reports and block or report records you submit — processed to Investigate abuse reports, enforce policies, and protect users. This is Optional; only when you use block or report flows.
  5. Device ID and app-instance identifiers — we may collect or send Device ID data as part of Usage events and diagnostics for crash correlation, reliability analysis, abuse prevention, and service integrity controls.

We do not sell personal and sensitive user data.

Disclosing "Device ID" collection

We disclose that we collect or send "Device ID" data in connection with Usage events and diagnostics for reliability, abuse prevention, and service integrity. Depending on Android version and integrations, this may include app-instance identifiers and other device-linked identifiers exposed by the OS or SDK components.

This privacy policy accurately informs users that we collect or send Device ID data for the limited purposes described in this section.

We use these identifiers to:

Where these identifiers are handled by providers, they are processed under the same mapped categories described in Analytics / Performance Monitoring and related infrastructure disclosures. We do not use this section to claim sale of identifiers; We do not sell personal and sensitive user data.

Android Permissions, Foreground Use, and Controls

The Android OS may request: Camera; Microphone; Photos and videos; Speech recognition. We tie each prompt to in-app actions you initiate (for example capturing profile or content photos when you choose the in-app camera, recording audio when you start voice input or voice-call features, selecting existing images from your gallery for uploads or profile updates, converting your spoken input to text only after you tap voice input). For the categories declared in our materials, camera, microphone, photos are not used for continuous background surveillance; revoking access in Android system settings may disable related features.

Permission strings and screen placement for Cireva match the shipped product documentation and runtime dialogs.

Purposes of Processing

We use information to run communication features, route messages and media, maintain reliability through Usage events and diagnostics, and review Safety reports and block or report records you submit when those flows are used. We do not sell personal and sensitive user data. We do not operate purchase flows for digital goods inside this app.

Where a legal basis must be named, we rely on performance of a contract for Live video and audio session content processed through the service for calls and Chat messages and user-shared photos and videos (including emoji-related message content); legitimate interests for protecting the service and analyzing Usage events and diagnostics; legal obligation where compelled; and consent where we expressly rely on it, which you may withdraw where technically feasible.

Sharing with Service Providers (Mapped Categories)

We disclose information to providers bound by contract:

We do not authorize independent marketing use by these vendors. We do not sell personal and sensitive user data.

Security Measures

We apply access controls, monitoring, and transport protections suitable for the risk presented. No controls eliminate all risk; we will notify you when the law requires if an incident materially affects your personal data.

Your Rights and How to Reach Us

Depending on law, you may request access, deletion, portability, objection, or restriction regarding personal data or personal information. For users in the EEA/UK context, this section is intended to reflect rights commonly referenced under the GDPR / UK GDPR framework. Send requests to order@feipingtrade.com; we generally respond within 15 business days.

You may request correction or rectification of inaccurate or incomplete personal data or personal information, explaining the update and any supporting detail. Without accounts, matching records may require identifiers you supply; failed verification may limit fulfillment.

If you are in a jurisdiction that provides this protection (including EEA/UK contexts), you may also lodge a complaint with your local data protection supervisory authority if you believe our handling of personal data violates applicable law.

Regional Privacy Rights (United States)

California disclosures (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) may grant rights relating to personal information.

California law gives you the right to know whether your personal data is shared with third parties and for what purposes. Where we discuss share or sharing, we refer to the specific definition under California law, which may cover disclosures to third parties involving cross-context behavioral advertising in regulated contexts even absent payment.

To exercise a right to know, email order@feipingtrade.com with “California Privacy Request” in the subject line and allow up to 15 business days for a response.

Virginia disclosures (VCDPA)

Virginia residents may have rights under the Virginia Consumer Data Protection Act (VCDPA).

Virginia resident opt-out steps

  1. Targeted advertising. We do not conduct targeted advertising as described in the VCDPA. If you disagree, submit a message to order@feipingtrade.com titled “Virginia Targeted Advertising Opt-Out.”
  2. Sale of personal data. We do not sell personal data. If practices change, submit “Virginia Sale Opt-Out” to order@feipingtrade.com.
  3. Profiling. We do not perform profiling producing legally significant effects solely through automated processing; contact us with “Virginia Profiling Inquiry” on concerns about analytics.

How to Opt-Out of Data Sale / Targeted Ads

How to opt out: You may opt out of sharing or selling (or sale) of personal data by emailing order@feipingtrade.com with subject Opt-out of sharing or Opt-out of sale.

This section is provided in direct, actionable form for store review and user clarity.

Users can opt-out of the sharing or selling of their data by sending a request through the channel below:

  1. Opt-out of sale / sharing requests. Send an email to order@feipingtrade.com with subject line: "Opt-Out of Sale/Sharing Request" and include your jurisdiction plus enough context to locate relevant records.
  2. Opt-out of targeted advertising requests. Send an email to order@feipingtrade.com with subject line: "Opt-Out of Targeted Advertising".
  3. Confirmation timeline. We will acknowledge and process verifiable requests under applicable law, generally within 15 business days unless local law provides a different timeline.

Current policy position: we do not sell personal and sensitive user data, and we do not describe targeted advertising as an active business model for this app. We still provide the opt-out channel above so users have a clear operational path.

Children / Minors

Cireva is not directed to children, and we do not knowingly collect personal information from anyone under 18. We rely on the first-use age declaration rather than document checks; do not misstate your age. Where required, we delete data tied to ineligible minors after we become aware.

Supplement: How Long We Keep Information (Principles)

We design retention around necessity, not convenience. For Cireva, Changsha Feiping Trading Co.,Ltd. applies tiered review: session-oriented content tied to Live video and audio session content processed through the service for calls is kept only as long as needed to complete routing, support incident review, and meet narrow legal duties. Chat messages and user-shared photos and videos (including emoji-related message content) may persist for operational delivery and safety review windows aligned with our abuse-prevention program. Usage events and diagnostics are typically held in rolling windows that let us spot regressions across releases without building unnecessary long-term profiles. Safety reports and block or report records you submit may be preserved longer when an investigation, appeal, or regulatory request requires a defensible record. When retention ends, we delete or irreversibly de-identify data except where a statutory exception compels a longer hold. Because there is no account dashboard, timing can depend on the category and the last activity signal we can reliably associate with a request. You can ask about deletion through order@feipingtrade.com, and we will explain any residual retention limits in plain terms.

Technical Dependencies (High Level)

The client may rely on Android platform frameworks and Google Play services components as applicable to the build, Integrated real-time communication and media delivery infrastructure, Third-party content moderation interfaces used for safety review, and Analytics and crash or performance monitoring components, each solely as needed for described operations.

Users have the right to know whether their personal data is shared with third parties and for what business purposes. We explain sharing in the Information sharing section above. Email order@feipingtrade.com with subject Sharing Disclosure Request to exercise this right; we aim to respond within 15 business days where feasible.

Play storefront user rights summary

Depending on applicable law, you have the right to request access to the personal data that we collect about you (including, where applicable, the right to know whether we process certain categories of personal data concerning you). To exercise this right, email order@feipingtrade.com with a clear description of your request and enough information for us to verify your identity and locate the relevant records.

You have the right to request deletion of personal data that we collect about you, subject to lawful exceptions (for example records we must retain for security, audits, disputed transactions, or legal process). Submit your request by emailing order@feipingtrade.com with subject Deletion Request, or follow the account deletion paths described elsewhere in this policy when you use a registered profile.

How your users can opt out of the sharing or selling of their data under applicable U.S. state laws and similar regimes. How to opt-out of data sale/targeted ads: email order@feipingtrade.com with subject Opt-out of sharing, Opt-out of sale, or Opt-out of targeted advertising to opt out of sharing, selling, or targeted ads to the extent required by law. Where verification is required, we aim to acknowledge and process qualifying requests within about 15 business days.